General terms and conditions of Sale

The present terms of sale apply to all the sales concluded on the web site:, subject to the particular conditions indicated in the presentation of products. These general terms of sale which can be the object of modifications, the applicable conditions are the ones current on the site in the date of signing of your order.
Pach’Inti is a micro-company taken up residence in 19 Rue de la Médoquerie 86280 Saint Benoît.
The customer declares he acquainted and to have accepted general terms of sale before in the signing of his order. Thus the validation of your order applies to acceptance of general terms of sale.

1. Products and conformity
The put on sale Products are presented on the site “” and matched by a description. Products proposed by Pach’Inti are in accordance with the applicable standards in France. Elements such as in particular photos as well as all the information and the characteristics illustrating photos and/or accompanying Products are not contractual, indeed we work with some pure and blank wool which can have variations natures of colors what the Customer recognizes. Changes can indeed appear because of the treatment of the photo and the displays in particular colors on a computer screen which can vary and the customer recognizes him. Accordingly, Pach’Inti could not incur the slightest responsibility in case of error or in case of omission of any of these elements or in case of modification the aforementioned elements by craftsmen manufacturers.

2. The price
The prices of products are indicated in euros, inclusive of all taxes except contribution to costs of expedition. The prices are subjected to the French VAT and any change of the legal rate of this VAT will implicitly be echoed on the price of products sold on the sit
The total price of the order (any taxes and included postal charges) is indicated in the page of payment.
All the orders whatever their origin are payable in Euros. reserves the right to modify his prices at any time of the recording of the orders, subject to availability.

3. Orders

The Customer makes a commitment to communicate to Pach’ Inti the elements of information real and necessary for the realization of the order, the conditions such as it is asked him online and according to his situation, in particular his name, first name, address, telephone and valid e-mail.
The Customer is responsible for consequences resulting from false or inaccurate passed on information, from erroneous address or the resumption of which would be illicit. Once order it crossed, Pach’Inti sends to the Customer an e-mail confirming him this one. He informs him about the sending of Products. The Customer can modify his data in the column “my account” .. Any order confirmed by the Customer is worth contract.
Pach’Inti will refuse any order of a customer with whom there would be a dispute or an incident concerning the payment of a previous order or which would violate the capacities of the present one.
Pach’Inti will inform by e-mail the Customer. In defect for the customer to proceed with Pach’ Inti in the correction of the erroneous or opposite elements in the present general terms of sale, we reserve the right not to treat the order.
The customer can follow the state of progress of the sending of his order on web sites made available by post, Mondial Relay, etc.

4. Availability and delivery
Our offers of products and price are valid as long as they are visible on the site, while stocks last.
So that these deadlines are respected, the customer has to make sure to have communicated the exact and complete information concerning the delivery address (such as, in particular: N of street, building, staircase, access codes, names and/or numbers of intercom, etc.).
We shall inform you by e-mail in case of unavailability of one of our products after signing of our order.
The delivery can be made neither in hotels nor in post office boxes.
For the payment by check, in case of unavailability of all or part of the order, the refund will be made by check at the latest in 14 days as from the payment of the sums paid by the customer.
Products are delivered to the delivery address which you indicated to us during the order.
Pach’ Inti reminds to the customer that he has to make sure to have mentioned all the information useful for the delivery of the order.
In case of payment by check, the order will be handled at the reception of the check. The deadlines are thus applicable to the day of opening of the check and can be modified with regard to those mentioned in the day by the signing of the order.
Pach’Inti cannot be held responsible for consequences due to a delay of routing not being its fact.
In case of parcel damaged (already opened, produced missing …), the Customer makes a commitment to notify to the carrier and to Pach’ Inti, by any ways, any reserves in 3 days following the reception of the product.

5. Terms of payment

Orders can be paid by: check (only within France), bank transfer, PayPal and Stripe.
Payments processed by PayPal and Strip are secure, please see this page for additional information.

6. Right to withdraw and refunds

The Individual customer has a right to withdraw, that he can practice without motive, within 14 true days as from the delivery of the order, the postal charges of the return stay chargeable to the customer and this return will be the object of credit note or refund of the amount of the turned goods.
The refunds of products will be made by Pach’Inti for a maximum deadline of 30 days after the reception by her said produced.
The refunds of products will be made by Pach’Inti for a maximum deadline of 30 days after the reception by her said produced. The refund will be made by check or bank transfer (deduction made of the possible expenses of transfer of money).
Products will have to be returned in their original packing, not carried, not washed and accompanied by their order number, to the following address:

19 Rue de la Médoquerie

7. Competent jurisdiction and applicable law
Pach’Inti makes a commitment not to reveal in thirds the information which you communicate to him, these are confidential. They will be used only for the treatment of your order.
General terms of sale are subjected to the French law.
The language of the present contract is the French language.
In case of dispute the French courts will be only competent.
The customer has an access right, a rectification and oppositions to the personal data concerning you.
Thus the customer can contact Pach’Inti for any complaint.